Delivery And Returns

 

 Delivery

Orders are dispatched within 1-4 weeks at the moment, if not sooner.

 If you are ordering during a busy time, i.e, Christmas, then please allow a little extra time as I can get very busy.   

If you need your item by a certain date, please email me and I will do my best to get the item to you quickly.

If you decide to collect in person this is free of charge. I am in Kent. Will email full address when order is ready for collection.

 

Postage Costs

Postage is included on all items.

 

 Returns

Personalised items are not refundable.

Items must be returned in their original condition and packaging: unworn and unwashed

Return shipping methods and associated costs are the responsibility of the customer. We recommend using a fully tracked and signed service, we are unable to refund any lost, missing or damaged parcels.

Once we receive your return your refund will be processed within 5-7 days.

We operate a 14-day return policy (including bank holidays and weekends). Goods must be back with us by the 14th day. The returns period starts from the first day de;overt was attempted. If you return something outside of the returns policy, you will receive Store Credit.